Content Management System Sumerge helps in content production, contribution, collaboration and management across several different levels within your enterprise. Our customized Content Management Systems allow content to be contributed, altered, deleted and managed by numerous authorized users through a single office, across all offices within an enterprise and globally, in real-time. Our content management software organizes and facilitates the creation and collaboration of content. This allows for the creation of dynamic web pages and speed and reliability in updating the content of web pages. At Sumerge, we provide Content Management Solutions which help empower content authors to manage complex websites, while alleviating the strain on costly IT resources. Our effective Content Management System solutions will reduce your company's operating costs and enhance customer service. In addition, your websites will always be up-to-date, which will help you gain leadership with your Internet presence and enhance the prosperity of your business. Our Content Management Solutions include the following components: Life span A lifespan is a limited lifetime value which can be set to any content added to the website, allowing the content to self terminate or expire after a certain period of pre-specified time, or on a specific date. Sumerge offers you greater control over your web content and the duration of which it can be displayed to both public and authorized viewers of your website. Authority Sumerge allows easy and fast identification of your website access and authorities. You may specify the level of authority you wish to set to every employee within your organization, thus allowing access of each employee to only specific areas of a website and specific functions within the website, which you may pre-specify, depending on the employeeÕs position in the company and the authority that employee has within the company. With Sumerge, by assigning key individuals varying levels of access authority, specific team members can be given authority to submit news articles, edit, publish content, etc. enabling your web publishing team to work together efficiently and effectively. Articles Sumerge's web content management solutions enable you to add articles to the website and categorize them. You also have the ability to modify these articles, control their publishing, receive comments on articles from visitors, and allow or deny the publishing of these comments. Visitors can rate an article, send comments, send the article to a friend and print an online article Photo Gallery The photo gallery provided by Sumerge is considered essential for the professional management of images and pictures on your website. You may add images to your website, modify the size of images on display, manage the categorization of images, and allow users of the website to download some of these images, if required. Moreover, you have the ability to receive comments from visitors on any of the images on your website, and you may publish any of these comments or ban them, by either accepting or denying the incoming usersÕ comments and views. Users may comment on a picture, rate it, send it to a friend and print it, if necessary. You also have total control over which images can be sent and which cannot. News Dynamic, fast and powerful web site news management is provided by Sumerge for your web site. This is ideal for managing your online press releases, Company news updates, industry news and product news. All you need to do is enter the subject, a short and the full story for your news entries; our systems do the rest, including automatically archiving older entries. This allows for the easy and efficient adding of news content, updating news and removing old news from being published on the website. You may receive comments on news being published from users of the website. Users may also rate news, send specific news articles to friends and print news articles. Polls and Surveys Polls can be used to gauge your customer needs, or survey opinions. You can add new polls and surveys to your website. Numerous polls can be created per site, allowing the business operator to evaluate specific customer or product issues, such as how the visitor found your site, or what products they are looking for. Polls make it easier and faster for site visitors to provide feedback, in comparison to filling out long email forms with unnecessary feedback comments. Polls and surveys involve a variable number of questions and answers, as per your needs and requirements. You also have the ability to add and modify surveys and their questions and answers and control their publishing. Visitors can answer these surveys online and may view the latest, updated survey results. Job Vacancies This module is provided by Sumerge for the primary purpose and usage of the Human Resources (HR) department to easily and efficiently add, update and remove job vacancies on the company website. The module will also act as a data store for the resumes uploaded by prospective applicants. The following options are available within the job vacancies module:    View all Openings / Job vacancies    View All candidates / resumes for a specific job    Filter and rank candidates    Add a new job vacancy: When a new job vacancy is added it appears on the website front-end where applicants can post their resumes. The resumes are saved in the database and can be viewed through the backend    Update an existing job vacancy    Remove a job vacancy which has been filled, or deny further applications to that vacancy Projects You will have the ability to easily add company projects to the website and update them instantly. Customers and/or Visitors will be able to view these projects in great detail through the website and may send you their inquiries, feedback, and comments regarding a specific company project. Subscription services Visitors/customers are able to subscribe to your website to open new online user accounts in order to use certain services which you offer. All usersÕ information is saved in an easily accessible and user friendly database, which you can view, update and delete records from. Support Visitors / customers are able to send their inquiries, issues and complaints through the website. These inquiries are then promptly forwarded to the customer support department. Advertisements You can advertise your products, events, achievements, and new launches on your website. An advertising banner can be added to your website, where associates, partners, sponsors, customers and other clients may add their advertisements. Users/Security management This module enhances the management of users and content authors who hold responsibility in managing the website and its content. The following features are available:    Add a new user to the system    Update an existing user profile    Activate / deactivate accounts    Grant users access to other modules (ex: articles module, news moduleÉetc)    Delete users from the system FAQ An FAQ (Frequently Asked Questions) section is an additional enhancement which could be easily added to your website. This contains a list of questions which are current inquiries of existing clients and customers, and questions which could be asked in the future by potential website viewers, subscribers, clients and customers. Your FAQ could be associated with user-friendly drop down menus and other interactive means of communication. Feedback module Your customers are your most valuable asset. Therefore, their opinion truly makes a difference. This is why Sumerge enables you to always stay in touch with your customers through this customized feedback module, whereby, your customers could easily send you all their concerns, comments, suggestions and inquiries, and you could easily, efficiently and instantly reply to all the feedback received. Reporting Services Human error can cause a lot of frustration and confusion. Therefore, we have developed a reporting system that is error free. A report could be issued on any subject matter on your website. For example, your best customer, best selling product, most viewed article, best ratings, customer feedback reports, etc. Workflow and approval process Your processes could ALL be completed online. Instead of the manual process of referring a form from one person or department to another in order to receive an approval and signature. This form can be an online form and the process of signing the document, forwarding it to another person or department, and receiving an approval, can all be automated and completed online. This is a time-saving process, with reduced overhead, decreased manual work and elimination of document rework. This ensures process efficiency and effectiveness, and greatly decreases the margin of human error Website Search Sumerge offers you the ability to have your own search engine on your website, including Google. The search options are unlimited, whereby your customers can search your entire website for anything in a matter of seconds. Newsletters With Sumerge, we enable your customers to instantly receive your online newsletter publications informing them of all your upcoming activities and events. Your customers will always be updated and satisfied with your online newsletter notifications. Multi-language and multi-currency systems With Sumerge, your website could easily be displayed in multiple languages and could allow the integration of multiple currencies, with the aid of an automated currency converter provided by Sumerge.

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