• Mortgage Refinance Work Process Made Swift

Project Description

The Egyptian Mortgage refinance Company (EMRC)

The Egyptian Mortgage Refinance Company is a specialized financial institution that provides funds refinancing to primary mortgage lenders since 2006. It initially raised funds through long-term loans from institutional investors, as well as equity contributions from founding investors, shareholders and bond markets. As EMRC is a mortgage company, its entire operations are dependent on tens of thousands of collateral documents.


  • Challenging management of a huge amount of loans documents, which is one of their greatest assets
  • No way to safely save and archive the loans documents
  • Trying to reach a specific document was such a hassle with no clear indexing for all the loans documents
  • Automation of the archiving process of all existing loans documents

How We Solved It

Sumerge’s Enterprise Content Management Solution (ECM) provided EMRC with the best solution to ensure the scalability and flexibility that is required to make the content more accessible, secure and manageable in order to support business initiatives and give them an edge. Sumerge also delivered an Enterprise-level Archiving solution to EMRC to read the documents from a bulk scan operation, and then store and index them according to the proper attributes that are based on the printed barcode separators. The Archiving solution reduced human errors by introducing barcode reading methods for acquiring and indexing the metadata.

Sumerge’s offered solutions enabled EMRC to automate various workflow processes and manage content in different formats, whether physical or digital, offering capabilities to store, archive, search and retrieve content using IBM FileNet and IBM Datacap the industry leading ECM technologies.

Key Results


Our Customer’s Feedback

 EMRC is now fully dependent on its electronic documents. Our documents are currently fully accessible, secure and manageable with an easy to use interface system for our employees. This was achievable with the Archiving solution and Enterprise Content Management System (ECM) provided and executed by Sumerge.”

Tamer Emam,
Head of IT, EMRC

Project Details

  • CustomerThe Egyptian Mortgage Refinance Company (EMRC)
  • CountryEgypt
  • IndustryGovernment
  • Year2011
  • SolutionEnterprise Content Management, Enterprise-level Archiving Solution
  • Technologies & ServicesIBM Datacap, IBM FileNet, IBM Websphere Application Server, Java, JSF, JPA
  • Websitewww.emrc-online.com/