Delivering 11 New Services to Tawakkalna Platform in Under a One Year Mandate

The Ministry of Human Resources and Social Development needed was mandated to launch 11 new services on the Tawakkalna app within one year, despite lacking a secure backend exposure model and having no UI/UX documentation for alignment with the existing mobile experience.

With tight timelines and no design artifacts, both security and consistency were at risk.

Sumerge adopted a component-driven development approach to accelerate delivery, built a reusable UI library for rapid rollout, and leveraged AI-powered tools to convert existing app screenshots into consistent web components.

All 11 services were delivered ahead of schedule, securely integrated, and fully aligned with Tawakkalna’s established user experience.

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Underlying Technology

IBM Integration Bus
HTML
CSS
Javascript

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