CLIENT
Ministry of Human Resources and Social Development
INDUSTRY
REGION
Saudi Arabia
Delivering 11 New Services to Tawakkalna Platform in Under a One Year Mandate
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The Ministry of Human Resources and Social Development needed was mandated to launch 11 new services on the Tawakkalna app within one year, despite lacking a secure backend exposure model and having no UI/UX documentation for alignment with the existing mobile experience.
With tight timelines and no design artifacts, both security and consistency were at risk.
Sumerge adopted a component-driven development approach to accelerate delivery, built a reusable UI library for rapid rollout, and leveraged AI-powered tools to convert existing app screenshots into consistent web components.
All 11 services were delivered ahead of schedule, securely integrated, and fully aligned with Tawakkalna’s established user experience.
CAPABILITIES
Customer Experience Design
Integration & Interoperability
Channel Development
Underlying Technology
IBM Integration Bus
HTML
CSS
Javascript