Modernize.
Optimize. Engage.
At Sumerge, bold innovation and deep collaboration redefine what’s possible. Together with our customers, we shape progress, inspire leadership, and build technology that leaves a lasting impact on the future.
Your Path to
Modernize
Modernize Legacy Applications
Transform legacy applications into agile, scalable, cloud-native platforms
Modernize Infrastructure &Move to Cloud
Drive innovation withcontainerized modern infrastructures
Modernize Data Delivery
Create a unified, flexible data architecture across your organization.
Your Path to
Optimize
Streamline and Automate Operations
Improve operational efficiency with AI-powered automations.
Empower Business with AI
Operationalize AI across real-world challenges
Autonomous Execution.
Measurable Outcomes.
Optimize Application Lifecycle Management
Improve delivery speed, software quality, and team productivity.
Your Path to
Engage
Elevate Digital Customer Experience
Design, deliver, and optimize intelligent, human-centric digital experiences.
Integrate Platforms and Organizations
Secure, scalable integration that unifies platforms and accelerates innovation
Real Stories. Lasting Impact.
Enhancing enterprise customer interactions across channels
Etisalat improved digital access and service workflows for business clients.
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Scaling telecom digital ecosystems for partner-driven growth
Etisalat transformed its marketplace into a scalable, experience-driven platform.
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New social services launched in the Tawakkalna app under one year
1,200
new corporate banking features at scale
Microservices enabling more flexible system integration in banking
Modern architectures improved scalability and reduced dependency across integrated systems at Alex bank.
Accelerating service delivery through modern integration
EBank improved cross-platform communication, enabling faster digital service rollout.
Stronger connectivity across banking systems with ESB
ADIB enhanced interoperability, reducing integration complexity across platforms.
Simplifying complex banking integrations at scale
Riyad Bank streamlined communication across systems through modern API and event-driven integration.
It was through a lot of hard work, dedication and technical innovation that we were able to launch more than 160 services to our pensioners, managed the core pension migration and launched tens of G2G/G2B services!
Building scalable digital ecosystems for growth in the telecom sector
Platform transformation enabled organizations to expand services and engage users more effectively.
Accelerating digital engagement through connected ecosystems at Ebank
Modern integration and platforms enabled faster, more responsive service delivery.
Reinventing how customers interact with digital services
Unified platforms and channels transformed fragmented experiences into seamless journeys.
Modernizing enterprise platforms for continuous evolution
Service-based architectures enabled ongoing innovation without disrupting operations.
Transforming core systems to support digital growth
Legacy limitations were removed, enabling more responsive and scalable digital services.
From rigid systems to scalable, cloud-ready platforms
Legacy applications evolved into flexible architectures supporting long-term growth.
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Breaking legacy constraints to accelerate innovation
Monolithic systems were transformed into modular platforms, enabling faster feature delivery in the insurance industry
Cloud-native platforms enabling scalable digital services
Infrastructure modernization supported growing demand with greater flexibility and resilience.
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Faster banking transfers through modernizing infrastructure
Modern data warehousing for scalable telecom operations in Uganda
Structured data access enabled better insights and more efficient data management.
Centralized data platforms for smarter Saudi government decisions
Unified data pipelines improved visibility, governance, and analytics readiness across entities.
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Real-time data replacing legacy batch processing
Data platforms evolved to support instant processing, improving responsiveness across digital services at riyad bank.
Accelerating innovation across digital insurance platforms
Sumerge re-architected AXA’s systems into modular, scalable platforms, enabling faster product evolution and long-term adaptability.
Enabling faster, more responsive banking services
Banque Misr advanced its digital capabilities with a more flexible foundation, enabling faster and more agile service delivery.
Scaling Saudi government services to meet growing demand
NAMAA evolved into a flexible, integration-ready platform capable of supporting expanding social and cooperative services.
Keeping essential services running at national scale
Sumerge modernized EEHC’s billing and charging systems to handle growing demand with greater accuracy and operational stability.
National recognition for Digital Transformation Impact
Sumerge was recognized by HRSD for advancing scalable digital services aligned with the Kingdom’s transformation agenda.
Optimizing Telecom Operations through Digital Self-service
Sumerge enabled Telecom Egypt to reduce reliance on branches while scaling digital customer interactions.
Powering Large-Scale Digital Government Transformation
Sumerge enabled GOSI to launch 160+ services and handle millions of transactions monthly with near-zero downtime
Modernizing Complex Banking Operations at Scale
Sumerge transformed Banque Misr’s workflows into structured, automated processes, improving visibility, governance, and execution across branches.
Sumerge is one of the best companies I have dealt with. The team is very professional, respectful, punctual and committed to delivering the contracted project on time.
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We used Sumerge’s consultancy and experience to implement our Self-Service Portal as they are the best team in the region to implement and use IBM Technology
Our team, coupled with our strategic partner, Sumerge, managed to work as a single harmonious team to seamlessly achieve GOSI’s business needs
Simplifying Insurance Payments for Customers
Sumerge and Tawuniya are enabling seamless, anytime payments through integration with the national SADAD platform.
Delivering Faster, More Responsive Insurance Services
Sumerge enabled AXA to respond more quickly to customer needs and offer more relevant products.
Supporting Rapid Growth in Telecom Services
Sumerge enabled Jazz to support increasing demand without compromising service performance.
Standing out Through Personalized Digital Experiences
Sumerge enabled Etisalat to deliver tailored content that increased engagement in a competitive market.
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We wanted to offer our clients the edge of controlling their accounts and its associated services anywhere, anytime. The Self-Service Portal is currently serving around 1.5 Million subscribers. We used Sumerge’s consultancy and experience in IBM Technology to implement the Self-Service Portal.
Breaking Down Silos Across the Organization
Sumerge enabled STC to connect teams through a unified platform for communication and knowledge.
A Trusted Partner in Government Transformation
HRSD recognized Sumerge’s role in advancing digital services and supporting the Kingdom’s Vision 2030 ambitions.
Leading the Conversation on Digital Government Transformation
Sumerge brought together public sector leaders to explore how agility, automation, and citizen-centric services are redefining government operations.
Reimagining Pension Services at National Scale
Sumerge supported SSNIT in transitioning to a centralized digital platform while maintaining continuous service for millions.
11 citizen services delivered ahead of schedule
Sumerge and HRSD launched services at scale with a secure, consistent experience across the national platform.
Stabilizing Digital Government Platforms at Scale
GOSI gained greater stability and control across platforms supporting citizen services, enabling faster and more reliable service delivery.
Ensuring Consistent Services for Millions of Citizens
Modernized electricity billing and charging reduced errors that can lead to service disruptions.
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Faster banking transfers, reducing transaction time from 10 minutes to 2—setting a new benchmark through a first-of-its-kind cloud transformation.
It was clear during the RFP stage that EBank was doing something different than its competition, they were really looking to make the leap to digital transformation, and we understood the vision and showed how we could build a banking-as-a-service platform to enable innovation in digital channels and other initiatives.
Workflows became traceable end-to-end, improving turnaround time and operational control.
Faster execution with full process visibility
Stronger Protection Across Digital Payments
Better detection of suspicious activity and increased trust in every transaction.
More Reliable Digital Banking Releases
Fewer disruptions, faster delivery, and greater confidence in every release
Building a Stable Foundation for Growth
Modern platform engineering and infrastructure improvements enabled Jazz to scale reliably while maintaining control across evolving telecom services.
Reducing Risk in Every Release
Manual testing was replaced with automated validation, improving software stability and enabling faster, more confident releases at Alinma Bank.
Accelerating software delivery with DevOps enablement
At Riyadh Bank, automated CI/CD pipelines improved release speed, strengthened consistency, and enabled more reliable delivery across environments
Eliminating Paper-Heavy Work from Everyday Banking Operations
Bank ABC replaced paper-based processes with automated workflows, transforming how customer requests are processed end-to-end.
Bringing Order to Fragmented Customer Operations
Across EgyptAir’s 9 subsidiaries, complaint handling was unified and automated to improve response time and service quality
Scaling Pension Operations for +1M Citizens
SSNIT replaced paper-based processes with integrated digital workflows, improving efficiency and strengthening governance nationwide.
Turning Document Chaos into a Controlled Digital Ecosystem
At EMRC, thousands of mortgage documents were transformed into a secure, searchable system that reduces errors and restores operational control.
Shaping the Future of Government Digital Transformation
Sumerge brought together public sector leaders in Saudi Arabia with IBM to explore AI, integration, and data strategies aligned with Vision 2030.
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increase in operational efficiency by modernizing document management system to eliminate manual handling and streamline voucher lifecycle processes.
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fewer steps for business investors by streamlining approvals across multiple government entities, making investment processes faster and easier to complete.
From Manual Releases to Automated Delivery
Implemented DevOps and CI/CD pipelines to accelerate releases and ensure consistent performance across environments.
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“ They thoroughly analyze our industry and target audience, allowing them to develop customized campaigns that effectively reach and engage our customers. Their creative ideas and cutting-edge techniques have helped us stay ahead of the competition.”
Modern Integration: Sumerge, GOSI, HRSD Taking Precedence with Event Streaming
Our design services starts Our design services starts experience strategy that brands and with a best-in-class
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