Transforming GOSI’s Core Integration Platform to Support Services at National-Scale

The General Organization for Social Insurance (GOSI) set out to expand digital services for pensioners, enabling greater integration with government and business entities, and creating a technology foundation capable of supporting continuous innovation.

Sumerge partnered with GOSI to modernize its integration landscape and establish a scalable, API-first platform built on microservices and cloud-native technologies. The transformation enabled GOSI to rapidly expand its digital ecosystem while improving performance and service availability to support millions of transactions and interactions across the Kingdom.

GOSI was moving quickly on an ambitious digital transformation agenda. Core pension migration was underway, pensioner services were expanding, and connections with government and business entities were growing.

But the technology behind these services was holding that progress back. The existing middleware and API platform was complex to maintain, faced performance and stability issues, and could not keep pace with GOSI’s growing integration needs.

GOSI needed an elevation. A platform capable of handling greater demand, bringing new services to market faster, and connecting a growing ecosystem. This also had to be done while maintaining the availability of services that pensioners and other entities depend on every day.

Modernization was carried out progressively, with the legacy and new platforms running in parallel as components were migrated in two-week sprints. Services facing the greatest performance and scalability constraints were prioritized, moving them into independently scalable microservices. Automated DevOps pipelines were introduced along the way, accelerating releases while maintaining quality and stability.

With pension services exposed through APIs, GOSI could bring new digital services to market faster and connect more easily with government and business entities. Event-driven architecture and near-real-time data pipelines further expanded these capabilities, enabling faster data exchange, more responsive services, and greater process automation.

Sumerge also worked alongside GOSI’s teams to transfer the knowledge and capabilities behind the new platform. By building and training independent teams on the same framework, GOSI gained the in-house expertise to operate, develop, and scale its digital ecosystem as its ambitions continue to grow.

The modernization transformed GOSI’s integration platform into a high-performing, scalable foundation for its expanding digital ecosystem.

data-stat-source-start

10x

Increase in transactions per second

192M

Transactions per month

60+

External entities integrated

265

Integration services

data-stat-source-end

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It was through a lot of hard work, dedication and technical innovation that we were able to launch more than 160 services to our pensioners, managed the core pension migration and launched tens of G2G/G2B services!

Tarek Alburaykan - Integration Services Unit Manager at GOSI

• IBM Cloud Pak
• Red Hat OpenShift

The General Organization for Social Insurance (GOSI) is a governmental entity that is independent financially and administratively and provides social protection and insurance coverage in the Kingdom of Saudi Arabia. It covers the Saudi civil and military employees, the private sector workers and workers employed on item of wages in public sector. It also implements the social insurance law, its branches, its executive regulations, and the civil and military pension laws in the Kingdom of Saudi Arabia.