Digital Transformation
Master the digital journey
Governments now are just like business corporations in seeking investment, business & serving customers so legacy laws & regulations must be reengineered to keep up with global trends. That’s why Digital Government Transformation is a key tactic for enhanced operations, preventing corruption & fraud, having better insights for effective decisions and offering an exceptional citizen experience.
Operational Excellence
Business fundamentals for transformation
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Business Process Management
Full control, automation and clear visibility of government services, projects and objectives
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Intranet & Collaboration Portal
Single gateway for ease of access to government information and services
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Content Management
Structured information across all agencies for better communication and collaboration
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Correspondence Management
Manage all correspondence types and govern the flow of documents into and outside
Strategy Planning & Management
Align people with plans
The strategic planning and KPIs monitoring solution makes it easy to break down the big goals down into plans and actionable items so that every involved stakeholder is fully aware of his part in the
Utility Billing Solution
Easily control changes
Organizations will have a unified platform from which they can operate all types of utilities, can expand it at any time to on board new utility services/new meter models or new payment cycles and/or methods and they will be able to control changes in tariffs easier than today
Pension & Social Programs System
Enhance social services
The system manages the delivery of the social program and pension services through identifying the write beneficiaries ensuring the fast and fair delivery of the social services to the right targeted beneficiaries
Business Intelligence & Analytics
Empower decision makers
All important historical data are stored centralized to have a wider view about government data and explore new dimensions through advanced analytics from descriptive to Prescriptive analytics to enhance decision making for empowering decision makers as they will have
- Citizen 360 View
- Organization 360 view
- Improved cost-efficiencies
- Improved Transparency
- Lower fraud risk
- Personalized dashboards
What our customers say
Sumerge is one of the best companies I have dealt with. The team is very professional, respectful, punctual and committed to delivering the contracted project on time
Sahar Salah,
Vice President, Head of IT, Bank ABCSumerge helped us to seamlessly implement a daily vouchers solution where the team provided an exceptional effort to solve any migration issues and finish the implementation with zero data loss or security issues
Shaarawy Mohamed,
IT Infrastructure services Manager, FABWe used Sumerge’s consultancy and experience to implement our Self-Service Portal as they are the best team in the region to implement and use IBM Technology
Ahmed Abd El Hady,
IT Division Manager, TE-DataThankfully with Sumerge’s ECM solution we now rely on our electronic documents and moved our physical collateral documents to a safe fireproof warehouse, as we no longer need the documents onsite anymore
Tamer Emam,
Head of IT, EMRCWith Sumerge we seamlessly implemented automation for our loan appraisal process along with enterprise content management which empowered us to help more citizens find affordable housing more quickly
