Customer Due Diligence

Automation Solution

Fraud, money laundering and other financial crimes are just things you read about in the headlines. They can happen to any financial institution that doesn’t take proper precautions. Customer Due Diligence (CDD) and Know Your Customer (KYC) regulatory compliance are the smartest precautions you can take, and Sumerge has you covered.

Our comprehensive CDD and KYC platform provides ongoing risk and compliance management throughout the entire customer lifecycle. A 360-degree customer view gives you the power to identify high-risk customers, while advanced analytics let you predict customer behavior.

You are also able to effectively manage regulatory business rules, workflows and investigative paths all while complying with the stricter compliance regulations brought on by tighter legislation, embargo restrictions, and anti-corruption and CDD policies.

Customer Due Diligence Solution Benefits

Built-in Safeguards

Guarantee regulatory compliance, reduce fraud and risk.

Smarter Workflows for High Efficiency

Accelerate task completion and inter-departmental collaboration.

Fast Approvals for Faster Onboarding

Speed up customer transactions, shorten case approval time.

Delighted Customers from the Start

Enhance customer experience, engage customers more effectively.

Customer-Friendly Automation

Use automation to streamline the customer experience and the due diligence process.

Savvy Insights for Surefire Strategies

Gain new business insights with an in-depth understanding of your customers and operations.

Advanced Features Make Due Diligence Easy

Case Management

Customize our configurable, rules-based system for use as either a straight-through flow or multi-layered authentication process

Watchlist Management

Easily manage and connect with global AML watchlists in real-time

Automated Compliance Checks

Ensure document compliance with automated checks on credit history, AML status and blacklists

Alerts & Notifications

Route and manage alerts for optimal operational performance

Dashboard and Reports

Customize real-time reporting and KPI dashboards to align with your business needs

Want a straightforward solution to complex compliance regulations?

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Customer Due Diligence - MANSA - Afreximbank Case Study


Latest Case Study

With the goal of becoming the trade finance bank for Africa, Afreximbank aimed to build MANSA, Africa Customer Due Diligence platform that expedited the compliance process while providing a resource of information for foreign investors. Afreximbank has partnered with Sumerge to make it happen.

The platform has not only served as hub for investment in Africa; but also, it transformed the customer due diligence process in Africa. In other words, the platform has automated the entire compliance process for African institutions as well as integrating the verification operation with regulators and certified verifiers across Africa.

MANSA aims to be the centralized repository for investment in Africa. As a matter of fact, the portal gives investors the opportunity to explore opportunities of doing business. For instance, investors can export information about products export/imports by country or learn about investment environment of a specific country.

On the other hand, customer due-diligence process is crucial to promote doing business in Africa. That’s why, MANSA has streamlined the entire process; reducing costs and time-consumed by employees. The platform is built over IBM Automation technologies and deployed over Amazon Web Services (AWS).

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