Nowadays, for most people, “Quality Engineers” refers to people who perform manual testing – clicking around the user interface of the system, trying to find all kind of bugs in different places. For others, “Quality Engineers” refer to people who are highly skilled in a specialized tool to test applications. Both definitions are not entirely […]
As organizations become more focused on customer experience and operational excellence, business automation has become an important area for innovation. It all started back in the 1990’s when the first workflow automation systems were created and replaced manual paper-based processes. In 2005, business process management (BPM) was introduced as the modern workflow automation tool. BPM […]
Business process modeling is an essential step for business automation; this is how organizations have a visual representation for their current processes enabling them to identify bottlenecks and areas of improvement. In fact, process modeling is an important technique primarily used by business analysts to map a process facilitating analysis and recommendations. Organizations start with […]
Automation is not a new trend and it’s been a way of life for a large portion of the human existence. Inventions have always come about through the need to fix a problem or simplify a process, meanwhile, the difference is that we’re currently in the middle of a time of great technological growth. Processes […]
What is RPA? Robotic Process Automation, often called RPA, enables organizations to easily automate mundane, repetitive tasks in order to free up employees to perform higher value work. RPA covers a wide range of activities and is taking hold in every industry that prizes digital transformation. Let’s learn more about RPA and its benefits in […]
Robotic Process Automation (RPA) Robotic Process Automation (RPA) is quickly gaining traction across many industries. According to Forrester, the market will reach $2.9 billion by 2021, with the entirety of the AI market reach at about $48 billion. In this blog about RPA use cases in banking, we will review where you can leverage RPA. […]
Robotic Process Automation (RPA) is a hot topic in IT as businesses start looking at ways of freeing up their employees for more high-valued work. Closely related to Artificial Intelligence (AI) and automation, RPA is growing in recent years and is predicted to grow rapidly in 2020. But what are RPA top five trends in […]
Every online customer interaction with your banking institution is a chance to make an impression. The experience of signing up for a new account can be the crucial factor in distinguishing your banking institution from your competitors. It remains a pain point for many banks, with many of them spending millions trying to manage what, […]
Many companies end up hitting a wall in their attempts at full workflow automation. A lot of solutions fail to provide the combination of intelligence, stability, and flexibility needed to move an organization beyond the automation of basic repetitive tasks. Enterprises need platforms capable of moving back and forth when it comes to handing the […]
Business process re-engineering, or BPR, is a strategy that’s been around for nearly 30 years. With new advances in technology, BPR has taken on even more significance for companies that want to stay ahead of the competition and meet customer needs. In essence, BPR is a management strategy to change your business processes. This might […]